Major accountabilities:

• Accountable for achieving own and team’s agreed sales, productivity and performance targets.
• Creates and executes business plans to drive this achievement, and is responsible for brands’ strategic and tactical planning in line with company strategy and standards.
• Works independently to maintain existing clients and to develop new business opportunities.
• Manages and optimizes effective allocation of resources to deliver required business results.
• Manages area sales and expense budgets.
• Serves as a communication bridge from Senior Management to Sales Representatives / Product Specialists.
• Leads a high-performing team of Medical Representatives / Product Specialists; hires, trains and develops them as necessary; provides coaching and feedback to the team.
• Manages relationships with key accounts’ decision makers, key opinion leaders, patient associations; and other colleagues across business functions to achieve desired results.
• Masters product knowledge and disease area knowledge; and coach the team on the same.
• Gathers and is updated on required information regarding the market, key competitors’ market data, pricing intelligence, key accounts etc. -Ensures Excellency in Customer Satisfaction and Customer Services.
• Complete all reporting and administrative requirements in a timely and accurate manner.
• Operates within Novartis compliance, policies and procedures; and creates a culture that ensures all reports, direct and indirect, do the same.
• Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt -Distribution of marketing samples (where applicable)

Key performance indicators:

• Achievement of sales revenue and market share targets vs plan -Management of operating expenses within agreed budgets through effective monitoring and reporting systems -Customer Satisfaction and Key accounts relationship maintenance within the Assigned territory -Field force efficiency, Product launch Success Rate -Development of patient and customer centric programs -Med Reps’ performance within the assigned territory

Minimum Requirements:
Work Experience:

• Sales in Healthcare / Pharma / related business.
• Pre-launch activities.
• Market Knowledge and Network is desirable.
• Able to understand changing dynamics of Pharmaceutical industry.

Skills:

• Analytical Skill.
• Change Management.
• Coaching.
• Collaboration.
• Commercial Excellence.
• Complexity Management.
• Compliance.
• Ethics.
• Healthcare Sector.
• Leadership.
• Management.
• Mentorship.
• Problem Solving Skills.
• Professional Communication.
• Team Work.

Languages :

• English.