REQ-10054686
6月 11, 2025
India

摘要

The Assoc. Dir. IES CIS Governance – Service Delivery will be responsible for assuring delivery excellence and governance for enterprise-wide strategic programs delivered by Cloud and IT infrastructure organization by efficiently managing stakeholders’ engagements and program communications. This role would also drive developing and implementing comprehensive organization’s operational policies based on long term strategic priorities. This role requires a minimum of 15 years of total work experience in the IT industry and at least 10 years of experience working on Operational policy development & governance, stakeholder management and program governance.

About the Role

Key Responsibilities:

  • Business stakeholder management and engagement: The successful candidate will be responsible for managing stakeholders for strategic programs within the Cloud & Infrastructure Services team at Novartis. This includes engaging with key business stakeholders to understand their needs and ensure alignment with the business priorities. The role involves coordinating with various departments to facilitate seamless integration of cloud and infrastructure solutions, driving initiatives that enhance operational efficiency and innovation. The candidate will also be expected to communicate effectively with stakeholders, providing regular updates on program progress and addressing any concerns or challenges that may arise. Building strong relationships and fostering collaboration will be crucial to achieving successful outcomes and advancing the strategic goals of the organization.
  • Cross-Functional Team Collaboration and Program Governance: The candidate will be responsible for collaborating with various cross-functional teams to plan, manage, and track dependencies for strategic programs within the Cloud & Infrastructure Services team at Novartis. This role involves proactive risk identification and mitigation, ensuring that potential issues are addressed before they impact project timelines or outcomes. The candidate will also be tasked with scheduling interdependent activities and harmonizing efforts across teams to achieve common deliverables. Effective coordination and communication will be essential to align team efforts and drive successful program execution, ultimately contributing to the strategic goals of the organization.
  • Develop and Implement governance framework for IT Infrastructure Strategies and Policies: Create and execute an objective and measurable governance framework for IT infrastructure strategies and policies that align with the company's business goals and objectives. Ensure technology and service strategies are translated to on-the-ground action through persistent governance of various technology and services roadmaps. 
  • Prepare CIS Operational Policy Documents: Develop CIS policy documents aligned with strategic roadmaps and objectives.
  • Collaborate with DDIT stakeholders on policy framework: Work closely with Information Security and Compliance (ISC), Architecture, Platform and Data (APD) and other DDIT teams to ensure that cloud and IT infrastructure policies are aligned with organizational priorities and delivery value to the business demands.
  • Monitor and Evaluate Performance: Continuously monitor and evaluate the performance of cloud and IT infrastructure policies and governance framework and make recommendations for improvements.
  • Generate and Analyze Reports: Create comprehensive reports to track performance, monitor compliance of cloud and IT infrastructure policies, and support decision-making processes.

Mandatory Skills:

  • Minimum 15 years of total work experience in the IT industry.
  • Minimum 10 years of experience working on IT infrastructure strategy and roadmap preparation and presentation.
  • Strong understanding of enterprise architecture and security standards.
  • Knowledge of ITSM processes and compliance monitoring.
  • Ability to drive governance for architecture standards.
  • Excellent communication and presentation skills.

Desired Skills:

  • Experience with cloud infrastructure services (AWS, Azure, GCP).
  • Knowledge of financial and operational requirements for IT infrastructure.
  • Strong analytical and problem-solving skills.
  • Ability to work collaboratively with various departments including business teams, architects, security and compliance teams.
  • Experience in providing governance and support for business and technical applications.

Why Novartis? Our purpose is to reimagine medicine to improve and extend people’s lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here: https://www.novartis.com/about/strategy/people-and-culture

You’ll receive: You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook. https://www.novartis.com/careers/benefits-rewards

Commitment to Diversity and Inclusion: Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.

Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork.novartis.com/network

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture

Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network

Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards

Operations
CTS
India
Hyderabad (Office)
Technology Transformation
Full time
Regular
No
A female Novartis scientist wearing a white lab coat and glasses, smiles in front of laboratory equipment.
REQ-10054686

Assoc. Dir. IES CIS Governance – Service Delivery

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