摘要
About the Role
Major accountabilities:
Benefits Program Administration
• Administer various benefit programs and Manage - retirement plans, insured benefits, medical check-ups, and allowances in line with the SOPs and process maps.
• Resolves employee queries by interpreting benefit policies and procedures using the Benify platform.
• Meet established service level agreements of timelines and quality of work.
• Ensure all benefits programs comply with local laws and regulations also aligned with global policies. Stay updated on changes in legislation and adjust programs as necessary.
Data & Reporting
• Conduct benefits data review and resolve discrepancies in benefits data to assess program effectiveness and identify areas for improvement.
• Monitors benefit utilization by preparing and distributing benefit periodic reports to internal stakeholders or local authorities (e.g., pension)
• Prepares vendor and payroll reports by collecting, analysing, and summarizing information from HCM and Benify systems.
Benefit Invoices & Budget management
• Carry out invoice reconciliation and ensure accurate invoices are paid to the benefits vendors in time by collaborating with the P2P team.
• Assist managing the benefits budget and spending, ensuring cost-effectiveness and alignment with the company's financial goals.
Vendor Management
• Manage regular relationships with external benefits providers, assist in negotiating contracts, and ensure service level agreements are met.
• Support vendor contract negotiations and monitor SLA compliance
Employee Communication & Collaboration
• Work closely with P&O services and benefits vendors on the day-to-day administration of the programs and to address employee queries.
• Support and Assist in developing and delivering employee communication and education on benefits programs and any changes
• Collaboratively work closely with P&O, P&O Services, Finance, Other Units, Regional/Country Rewards, and Benify Admin Team to ensure overall objectives and needs.
• Maintain contents on Benify platform and ONS knowledge articles
Continuous Improvement & Global Projects
• Report operational improvements on the Benify platform to the Benefits Admin Manager and provide requirements to the Benify admin team.
• Work with a continuous improvement mindset and give ideas to the Manager for process improvement.
Essential Requirement:
• Demonstrated experience in administering employee benefits programs, supported by 3–5 years of experience in People & Organization (HR) or a related field.
• Strong knowledge of Korean labor law compliance and internal policy requirements, with a proven ability to deliver practical, compliant solutions across various benefit programs.
• Effective communicator and collaborator, with a track record of driving continuous improvement initiatives in partnership with cross-functional teams including P&O, Finance, Payroll, Legal, and external vendors.
• Proficient in global P&O systems such as Workday, ServiceNow (SNOW), and MyTR, with strong adaptability and a quick grasp of new tools and technologies.
• Strategic contributor to the Korea P&O team, with the ability to shape and implement locally relevant operating models through benchmarking and collaboration with global stakeholders.
You’ll receive: You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook. https://www.novartis.com/careers/benefits-rewards
Commitment to Diversity and Inclusion:
Novartis is an Equal Opportunity Employer and take pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. We are committed to building diverse teams, representative of the patients and communities we serve, and we strive to create an inclusive workplace that cultivates bold innovation through collaboration and empowers our people to unleash their full potential.
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network
Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
Novartis are Equal Opportunity Employers and take pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. We are committed to building diverse teams, representative of the patients and communities we serve, and we strive to create an inclusive workplace that cultivates bold innovation through collaboration and empowers our people to unleash their full potential.
